SAFETY & SUPPORT

Ride with Confidence.
We've Got You Covered.

At TRB Bike Tour, your safety and peace of mind are our top priorities. That's why we've partnered with Mimipo for Travel — a 24/7 online medical service designed for international visitors in Japan.

Should you ever feel unwell — before, during, or after your tour — a licensed Japanese doctor is just a few taps away, in your language.

Why TRB Partnered with Mimipo

Tokyo is an incredible city — but navigating healthcare as a foreign visitor can be stressful. Language barriers, unfamiliar systems, and finding the right clinic on a busy travel day shouldn't be something you worry about.

We wanted our guests to explore Tokyo freely, knowing that if anything came up, help was always within reach. Mimipo for Travel makes that possible.

What is Mimipo for Travel?

Mimipo for Travel is a professional online medical service built for international visitors in Japan.

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24/7, Any Time

Available around the clock, including nights and weekends.

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256 Languages

Medical interpreters assist in your native language.

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From Your Phone

No hospital visit needed. Consult from your hotel or anywhere.

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Prescription at a Nearby Pharmacy

After your consultation, your prescription is sent directly to the nearest pharmacy for pickup.

Common Symptoms We Treat

🫁 Respiratory Issues

Common cold / Flu · Cough · Sore throat · Runny nose

🫃 Digestive Issues

Stomach pain · Nausea · Diarrhea · Food poisoning

🤒 General Discomfort

Fever · Headache · Fatigue · Dizziness

🩹 Skin Conditions

Rashes · Allergic reactions · Insect bites · Mild burns

How to Use Mimipo During Your Stay

If you feel unwell at any point, follow these simple steps:

1

Scan the QR code on your guide's card — or click the link below

Your TRB guide carries a card with a QR code. Scan it to access TRB's dedicated Mimipo page instantly.

2

See a doctor via video call — with an interpreter

A licensed Japanese doctor and a medical interpreter (in your language) will join your Zoom consultation. Typically 20–30 minutes.

3

Pick up your medication at a nearby pharmacy

Your prescription is faxed directly to the nearest pharmacy. Staff will guide you to the location — just walk in and collect your medicine.

Most travel insurance plans are accepted, including those included with standard credit cards. Mimipo can also help with insurance claim documents.

We hope you never need it — but knowing it's there makes all the difference.

See a Doctor Now →

Available 24/7 · 256 Languages · From your phone